Refund policy

No Returns or Refunds

Due to the perishable nature of our products, we do not accept returns or offer refunds. This policy is in place to maintain the freshness and quality of our items.

Order Cancellation

If you need to cancel an order, please contact us at least 24 hours before the scheduled pickup or delivery time. We will do our best to accommodate your request. However, once the preparation of your order has begun, we cannot cancel it.

Order Issues

If there is an issue with your order, such as a wrong item delivered or a missing item, please contact us within 24 hours of receiving your order. We will do our best to resolve the issue in a timely manner.

Allergen Information

Please note that our bakery handles common allergens such as wheat, dairy, eggs, tree nuts, and peanuts. While we take steps to minimize cross-contamination, we cannot guarantee that any of our products are safe for people with these allergies.

Customer Satisfaction

Your satisfaction is our top priority. If you are not satisfied with your order for any reason, please contact us. We value your feedback and will strive to improve our products and services.